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    Claus Schafhalter is Management Consultant and owner of Sunogos.


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  • When We Measure The Wrong Things

    By Claus Schafhalter | July 19, 2010

    Efficient Light

    Today I read a report by Bloomberg Busi­ness­week that the Sen­ate cli­mate bill, which aims to cut green­house gas (GHG) emis­sions 17 per­cent from the 2005 level by 2020, could cut U.S. gross domes­tic prod­uct (GDP) by $452 bil­lion , and cost the aver­age house­hold $206 annu­ally from 2013 to 2035.

    I do  not want to dis­cuss the mer­its of the Sen­ate cli­mate bill in its cur­rent state — if there are mer­its at all, but I can­not won­der if we are really mea­sur­ing the right things.

    The prob­lem that I see is that GDP cal­cu­la­tion mea­sures and weighs every­thing the same way, with­out account­ing for effec­tive­ness. A sim­ple exam­ple: After we change a power gen­er­at­ing process  to use less coal to put the same amount of energy into the grid, GDP goes down. Being more effi­cient means a neg­a­tive impact on GDP. Because we con­sume less, even if we get a bet­ter outcome.

    GDP rewards waste. Once we increase waste, GDP goes up. This is totally con­tra­dic­tory to any lean man­age­ment approach, where we try to reduce waste to get more effi­cient, and where we mea­sure the out­put of a process by its effectiveness.

    To do more with less is sane, respon­si­ble and should be rewarded. Mea­sur­ing the wrong things pun­ishes oth­er­wise use­ful ini­tia­tives. Should we not come up with other met­rics than plain GDP to make sure we go into the right direction?

    Your thoughts?

    Claus Schafhal­ter, Man­age­ment Con­sul­tant @ Suno­gos

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    Germany Plans To Switch To 100% Alternative Energy By 2050

    By Claus Schafhalter | July 8, 2010

    Solar Panels In Germany

    A new study issued by the Ger­man “Umwelt­bun­de­samt” comes to the con­clu­sion that Ger­many should be able to switch energy pro­duc­tion to 100% renew­able sources within 40 years. Inter­est­ingly the head of the agency, Jochen Flas­barth, states that this is doable with tech­nol­ogy that is avail­able today. Build­ing the nec­es­sary infra­struc­ture would need deci­sive action and invest­ment money.

    One short­com­ing of the study is that they do not include a quan­ti­ta­tive cost — ben­e­fit analy­sis. Jochen Flas­barth is quoted “he feels on the save side, as the cost of the switch to alter­na­tive energy should be less than the cost of cli­mate change.”

    Here is my take: Switch to alter­na­tive energy can not come fast enough. Any econ­omy that acts on a well thought out mas­ter plan to make the switch could very well be the leader in a wide range of energy tech­nolo­gies and reap eco­nom­i­cal and eco­log­i­cal ben­e­fits. Stud­ies that con­cen­trate on tech­no­log­i­cal fea­si­bil­ity are very well, but not suf­fi­cient. There has to be a con­vinc­ing busi­ness case that shows that this switch is ben­e­fi­cial so that  investors and entre­pre­neurs will invest. The Ger­man Umwelt­bun­de­samt would be very well advised to aug­ment their study with cost — ben­e­fit sce­nar­ios and to come up with firm rec­om­men­da­tions to the polit­i­cal lead­er­ship in Ger­many. It is very likely that other insti­tu­tions like the Euro­pean Union or other sov­er­eign gov­ern­ments could take up the ball and advance the move away from a fos­sil econ­omy to a sus­tain­able economy.

    Leaves me to won­der what the deci­sion maker in our coun­try will be able to do. Looks like any energy plan is stuck in the same old pol­i­tics between the major par­ties as so many other things are stuck today. Will the US Admin­is­tra­tion and Con­gress be able to come up with a plan to lead us to a sus­tain­able future? I do not hold my breath just yet, looks like cli­mate change, Gulf oil spill and the huge amount of money for fos­sil fuel paid to for­eign coun­tries is not enough to ini­ti­ate mean­ing­ful change.

    Your thoughts?

    Claus Schafhal­ter, Man­age­ment Con­sul­tant @ Suno­gos

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    E-Bikes Take Off In Europe

    By Claus Schafhalter | June 30, 2010

    Not too steep for e-bikes

    It is no secret that many cities in Europe are bike-friendly, with ded­i­cated bike lanes, paths solely for use by bicy­clists, and gen­er­ally a higher accep­tance of bicy­cle in gen­eral traffic.

    Still, if you are a per­son of the more lazy kind, the idea to work out just to get to work or do your shop­ping, might not be that appeal­ing to  you.

    Bring on the E-Bike, a (usu­ally) two-wheeler pow­ered by a small elec­tric motor (and still by your mus­cles in many cases).

    Stuttgart, Ger­many, known as the city where the Mer­cedes cars come from, will have a meet of 500 e-bikers on July 4th. This seems to be the biggest e-biker event so far. In Aus­tria, the state of Upper Aus­tria has a suc­cess­ful pro­gram to spread e-bikes to its cit­i­zens. Appli­cants can get a small sub­sidy from the state and enjoy their effort­less movements.

    Many hol­i­day regions offer e-bikes for rent to dis­cover scenic routes. I remem­ber years ago when my fam­ily did a vaca­tion bicy­cling from Pas­sau to Vienna along the river of Danube. Although the route fol­lows the river down­wards all the time, there are many hills and side-trips where the help of an elec­tric motor would have been very wel­come. So why not try it out on you next vacation?

    Sure, the e-bike will not solve our car­bon addic­tion and use of fos­sil fuels for most of our trans­porta­tion needs, but it is a small step into the right direc­tion and has the abil­ity to make m0re peo­ple com­fort­able with elec­tric propulsion.

    Claus Schafhal­ter, Man­age­ment Con­sul­tant @ Suno­gos

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    Topics: Sustainable Technology | No Comments »

    Low Sustainability Ratings For Oil And Gas Corporations

    By Claus Schafhalter | June 24, 2010

    Oil Pumps

    An Oekom Study look­ing at 27 lead­ing oil and gas cor­po­ra­tions rates orga­ni­za­tions regard­ing their sus­tain­abil­ity. The study’s authors granted that cor­po­ra­tions try to do the right things, how­ever over­all their activ­i­ties are not focused enough and lack tan­gi­ble results.

    On a scale from A+ to D-, the small Aus­trian com­pany OMV ranked first with a “B”, fol­lowed by Snam Rete (Italy) and Total (France).  Norway’s Sta­toil is rated only “C”.

    What about the com­pany behind the oil spill in the Gulf of Mex­ico? BP is also rated “C”, and the authors of the study stated prob­lems with save oper­a­tion of assets and higher than nor­mal risk for work­ers to get injured.

    While the Deep­wa­ter Hori­zon — the oil rig that exploded and sunk killing 11 peo­ple — was owned and oper­ated by Transocean, BP is said to had a major role in mak­ing deci­sions that lead to the tragedy and the cat­a­strophic oil spill that fol­lowed. Maybe a “D” would have been in order for BP?

    Claus Schafhal­ter, Man­age­ment Con­sul­tant @ Suno­gos

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    Lean Means Sustainability — Step 4 — Improve

    By Claus Schafhalter | June 21, 2010

    DMAIC Improve

    In ear­lier posts I wrote about “Define”, “Mea­sure” and “Ana­lyze” as part of Lean Six Sigma’s DMAIC cycle. The exam­ple I used in these pre­vi­ous posts showed that our office is not energy effi­cient, and we also ana­lyzed where and why. Remem­ber, the most impor­tant results of the Analy­sis phase are well deter­mined prob­lem causes.

    Within the Improve phase, cre­ativ­ity tech­niques are used to find and eval­u­ate ideas to address the prob­lems.  Let’s assume one of the issues we want to tackle is the waste of energy due to offices that are heated or cooled, even when they are not occu­pied. Ideas to improve might be instal­la­tion of occu­pancy sen­sors (motion sen­sors) that turn off heat­ing or A/C when no one is there.  Or maybe a con­nec­tion to the light switch — no light, then no heat­ing or cool­ing. A dif­fer­ent approach could be to con­trol tem­per­a­ture based on day­time, week­end and hol­i­days. And there maybe many more ways to reduce energy (more effi­cient heat­ing / cool­ing sys­tem, bet­ter insu­la­tion, etc.).

    Once we have col­lected ideas, we need to eval­u­ate these ideas against ben­e­fits, cost, risk, time to imple­ment, and other cri­te­ria suit­able for our sit­u­a­tion. We select the best improve­ment ideas, and — using plain old project man­age­ment tools — imple­ment the improvements.

    Some advice: Espe­cially if your orga­ni­za­tion is new to struc­tured improve­ment processes, it is bet­ter to con­cen­trate on solu­tions that can be imple­mented fast using small (or no) invest­ment money. These solu­tions should show pos­i­tive results very soon, and there­fore moti­vate employ­ees to go along, pre­pare for future changes, and con­vince man­age­ment that the solu­tions are worth while.

    Lean Six Sigma improve­ments should be seen as part of a tar­geted con­tin­u­ous improve­ment process, and the really suc­cess­ful orga­ni­za­tions are in for the long haul. They set an over­all goal, and break this goal down into smaller tar­gets to be accom­plished along the way.

    But how do we know if our improve­ment efforts are suc­cess­ful? Lean Six Sigma has the answer in Step 5 — Con­trol, which I will describe in a fol­low­ing post.

    Claus Schafhal­ter, Man­age­ment Con­sul­tant @ Suno­gos

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    Topics: Tools & Methodologies | No Comments »

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